Teams In Trouble 6: Strategies for Consensus – – How To Avoid False Agreements
Everyone is in the room. It’s time to make a decision and run with it. You want buy-in from everyone. You want consensus. But how do you know you’re truly building consensus? TRUE STORY: A team recently met to decide on their top three departmental objectives for 2006. The decision would affect everyone in the […]
Teams In Trouble 5: Communication Breakdown
“The single biggest problem in communication is the illusion that it has taken place.” — George Bernard Shaw (Nobel Prize winning playwright) When it comes to communication within a team, Mr. Shaw hit the nail on the head. Lack of communication (clear, timely, purposeful and considerate communication) is a problem faced by many every team. […]
Teams In Trouble 4 — An Issue of Trust
Trust. It’s the foundation for all valuable relationships and is at the core of all high performing teams. But what happens when a team lacks trust? My colleague Michael Goldman of FacilitationFirst.com relates this TRUE STORY of a team in trouble that he was called into work with… A new product is developed and feedback […]
Teams In Trouble # 3: A Training Nightmare And What To Do About It
Training nightmares. They can happen. Here’s a true story of one that happened to me… A couple of years ago I was contacted by the principal of a public school and asked to deliver a daylong teambuilding games workshop. The idea was to help his teaching staff learn how to lead teambuilding games in the […]
Teams In Trouble #2: Stuck in Lose Lose Thinking
How do you help a team get unstuck from lose-lose thinking? TRUE STORY: 40 managers from an international company met at a resort facility for a teambuilding workshop I led. The team works in geographically dispersed offices and upper management clearly sees that group members (consciously or unconsciously) compete with each other. Information flows slowly […]
Teams In Trouble # 1: The Shift to Possibility Thinking
Here’s a true story about a team in trouble… I was contacted by the owner of a restaurant who said his staff was about to mutiny. The wait staff and the kitchen staff were not on talking terms. Each group said the others were idiots. People were quitting. Revenue was falling like a rock. What […]